Upon confirmation of your payment, an account officer will be
attached to you within 24 hours.
The account officer will request that you give us a maximum of
five working days to set up your account with our agency and
create necessary profiles for you.
An account is created for you on our web portal where you can
easily access on your phone to track your progress, upload
documents, escalate issues, get notifications, and even
initiate another service.
A budget tracker is also integrated into the profile created
for you. This tracker will help to monitor your expenses on
the project from start to finish.
All approvals, forms, information, and decisions will be
uploaded on your profile, and it will be updated frequently as
there is an update on the progress of your application.
We hear this a lot, and we are always happy to mention
upfront that no visa is guaranteed. Decision to grant visa
is solely that of the consular and cannot be directly
influenced by anyone: not even a staff of the consulate.
Meanwhile, the Canadian PR process, unlike other visa
processes, is open and bound by law. The policies of IRCC
already suggests that if you do not have dangerous medical
condition, criminal record, adverse immigration record,
inadequate/insufficient proof of fund and
falsified/misrepresented personal record. then you will
not be turned down.
Payment After Service Option
We would like to use this as a gentle reminder that we
don't sell visas. This is why we do not allow payment
after visa issuance. It is also another reason our fees
are reasonably low (about the lowest in the industry)
enough to only be for our services and not the value of
your visas. We are aware that some agencies charge based
on the value of the Visas, and it's a reason we are happy
that we are Birdview Travels! We do not give discounts,
irrespective of number of applicants We take 100% payment
upfront and do not allow installment of any kind.
We advise that you review your options thoroughly before
engaging, as Birdview Travels does not make refunds of any
kind, except in the case of death of principal applicant.
Once service has been commenced from the point payment is
made, Birdview Travels does not make any refunds in case where
clients make voluntary withdrawal from the process based on
client’s personal reasons (Family, marriage, business, job, or
anything at all).
Birdview Travels will be obliged to make discretional refunds,
but not less than 50% in cases of death of principal
applicant.
Kindly understand that while we believe that our clients are
kings, we also believe that our employees are kings since we
will not be able to manage our clients without them. For this
reason, we ensure that we treat our employees with as much
respect as we treat our clients. Please see our community
protection below:
An account officer is assigned to a client, and all
correspondences of the applications are expected to go through
the account officer accordingly.
While applications may not necessarily be handled by the
account officer alone, correspondences are expected to go
through the account officer for proper organization.
Clients are assured that every account officer is believed to
be one of the best at his/her job, as Birdview Travels does
not compromise on quality of service delivery.
Should any situation arise, clients may simply request to
speak with a unresolved at the supervisor level may be
escalated to the management.
In the bid to improve our community and our service output,
Birdview Travels will kindly request that clients escalate any
form of tardiness identified around the account officer
(tardiness may include communication style, making promises of
feedback without action, failure to provide updates as and
when due, or any other issue that may directly affect
timelines and job efficiencies).
We take language use very seriously. So, we do not welcome use
of offensive languages by clients (languages considered
offensive may include but not limited to, crazy, stupid,
foolish, mad, idiot, varying ‘F’ words, and other languages
that may be considered derogatory).
Birdview Travels reserves the right to officially remind
clients of the Community Protection Policy at any instance of
use of offensive languages in any correspondence with our
employee(s). Birdview Travels further reserves the right to
completely terminate, without refunds, applications of clients
that indulge in use of offensive languages and//or physical
abuse on more than three occasions while a single application
is being processed.
By going ahead to engage Birdview Travels, it means you have
agreed to maintain the community protection policies, and
other policies.
This Website is provided solely to assist customers in
gathering travel information, determining the availability of
travel-related goods and services, making legitimate
reservations or otherwise transacting business with travel
suppliers, and for no other purposes. the customer visiting
the Website and/or booking a reservation through us on this
Website, or through our customer service agents. This Website
is offered to you conditioned upon your acceptance without
modification of all the terms, conditions, and notices set
forth below (collectively, the 'Terms of Use' or 'Agreement').
Please read the terms of Use carefully. By accessing or using
this Website, booking any travel products or services on this
Website, or contacting our call center agents, you agree that
the Terms of Use then in force shall apply. If you do not
agree to the Terms of Use, please do not use or make bookings
through this Website or our call center agents. at any time
change these Terms of Use and your continued use of this
Website is conditioned upon acceptance of the updated Terms of
Use.
Use of The Website
As a condition of your use of this Website, you
warrant that
(i) you are at least 18 years of age and are
of sound mind,
(ii) you possess the legal authority to
create a binding legal obligation,
(iii) you will use this Website in
accordance with the Terms of Use,
(iv) you will only use this Website to make
legitimate reservations for you or for
another person for whom you are legally
authorized to act,
(v) you will inform such other persons about
the Terms of Use that apply to the
reservations you have made on their behalf,
including all rules and restrictions;
(v) i all information supplied by you on
this Website is true, accurate, current and
complete, and
(vii) if you have an online account with
this Website, you will safeguard your
account information and will supervise and
be completely responsible for any use of
your account by you and anyone other than
you. We retain the right at our sole
discretion to deny access to anyone to this
Website and the services we offer, at any
time without notice and for any reason,
including, but not limited to, for violation
of these Terms of Use.
Prohibited Activities
Use this Website or its contents for any commercial
purpose; make any speculative, false, or fraudulent
reservation or any reservation in anticipation of
demand; access, monitor or copy any content or
information of this Website using any robot, spider,
scraper or other automated means or any manual process
for any purpose without our express written permission;
violate the restrictions in any robot exclusion headers
on this Website or bypass or circumvent other measures
employed to prevent or limit access to this Website;
take any action that imposes, or may impose, in our
discretion, an unreasonable or disproportionately large
load on our infrastructure; deep-link to any portion of
this Website (including, without limitation, the
purchase path for any travel services) for any purpose
without our express written permission; 'frame',
'mirror' or otherwise incorporate any part of this
Website into any other website without our prior written
authorization. The content and information on this
Website (including, but not limited to, price and
availability of travel services), as well as the
infrastructure used to provide such content and
information, is proprietary to us or our suppliers and
providers. While you may make limited copies of your
travel itinerary (and related documents) for travel or
services booked through this Website, you agree not to
otherwise modify, copy, distribute, transmit, display,
perform, reproduce, publish, license, create derivative
works from, transfer, or sell or re-sell any
information, software, products, or services obtained
from or through this Website. Additionally, you agree
not to: If your booking or account shows signs of fraud,
abuse, or suspicious activity, we may cancel any
bookings associated with your name, email address, or
account, and close any associated accounts. If you have
conducted any fraudulent activity, we reserves the right
to take any necessary legal action and you may be liable
for monetary losses to, including litigation costs and
damages. To contest the cancellation of a booking or
freezing or closure of an account, please contact us
Customer Service
Information We Collect From You
We will collect and process the following information
about you: Information you give us - This includes
information submitted when you: Create or update your
birdviewtravels.com account, which may include your
name, email, phone number, login name and password,
address, payment or banking information, date of birth
and profile picture. If you sign in to the
birdviewtravels.com Platform through third-party sign-in
services such as Facebook, Google Plus or Gmail or any
other social networking or similar site (collectively,
“SNS”), an option of which may be provided to you by
birdviewtravels.com at its sole discretion, you will be
allowing us to pass through and receive from the SNS
your log-in information and other user data; or Provide
content to us, which may include reviews, ordering
details and history, favorite vendors, special merchant
requests, contact information of people you refer to us
and other information you provide on the
birdviewtravels.com Platform (“Your Content”). Use our
Services, we may collect and store information about you
to process your requests and automatically complete
forms for future transactions, including (but not
limited to) your phone number, address, email, billing
information and credit or payment card information.
Correspond with birdviewtravels.com for customer
support; Participate in the interactive services offered
by the birdviewtravels.com Platform such as discussion
boards, competitions, promotions or surveys, other
social media functions or make payments etc., or Enable
features that require birdviewtravels.com's access to
your address book or calendar;